At SFS Marriage Beuro, an online matrimonial initiative of S Four Solutions Group of Organisations, we are committed to maintaining a transparent, ethical, and secure system for all communication activities conducted through our portal. Our Contact Policy has been thoughtfully designed to protect the privacy of every registered Bride and Groom while ensuring that genuine individuals are able to connect responsibly, respectfully, and lawfully for the purpose of marriage.
1. Purpose of Contact Policy
The primary purpose of this Contact Policy is to regulate how registered users may communicate with one another through our platform. It outlines the rules, process, and limitations related to making contact so that every subscription holder receives a safe, dignified, and trustworthy matrimonial experience. This policy applies to all applicants, regardless of category, community, or whether they are applying for their first or second marriage.
2. Access to Contact Details
SFS Marriage Beuro follows a controlled and well-structured approach for sharing contact information:
- Contact details of registered members will be provided only to paid subscribers and strictly according to the subscription plan selected by them.
- Contact information will be released only after successful verification of documents submitted during the application process.
- Applicants must provide true, correct, and complete information along with required documentary evidence in soft copy format for verification before their profile is confirmed as a valid Marriage Proposal.
We do not share, sell, distribute, or disclose any user’s personal details to external parties under any circumstances, except as permitted by law.
3. Responsibility of Users While Making Contact
Once a subscriber receives access to contact details, it becomes their responsibility to maintain dignity and professionalism in all communications. Users must:
- Contact other members only for genuine matrimonial purposes.
- Avoid any form of unsolicited, repetitive, or inappropriate communication.
- Respect the privacy and personal boundaries of the person they are contacting.
- Refrain from demanding personal, financial, or confidential information that has not been voluntarily provided by the concerned member.
- Not misuse contact information in any manner that may cause discomfort, harassment, or harm.
Any misuse of contact details will result in immediate suspension or permanent blocking of the user’s profile without refund of fees.
4. Verification Before Contact
To maintain authenticity in communication, SFS Marriage Beuro allows contact between members only after document verification. This includes:
- Identity proof
- Age proof
- Marital status proof (as applicable)
- Address proof
- Any additional documents required depending on the case
Profiles failing verification or providing misleading information will not be approved for contact access.
5. Communication Channels
Subscribers may contact the concerned Bride or Groom through:
- Mobile number
- Email address
- Social contact details (if shared voluntarily by the member)
SFS Marriage Beuro does not mediate conversations unless required for safety or dispute review.
6. Privacy Protection
We are committed to safeguarding the dignity and privacy of all members. Thus:
- Contact details are displayed only to rightful paid subscribers.
- Non-subscribers, free users, or individuals with incomplete documentation will not be granted access.
- The portal maintains strict confidentiality and secure handling of all personal information.
- Users are advised to communicate cautiously, especially during initial interactions.
7. Misuse, Complaints & Support
If any member feels uncomfortable, harassed, or misled by another user, they may immediately report the matter to our support team. Complaints will be handled with seriousness and confidentiality.
SFS Marriage Beuro reserves the right to suspend or terminate any profile found violating this Contact Policy.
8. Changes to Contact Policy
S Four Solutions Group of Organisations retains the right to update or modify this Contact Policy at any time based on operational needs, legal requirements, or to enhance user safety. All changes will be reflected on the website, and continued use of the portal will constitute acceptance of the revised terms.